Privacy and data protection

Controller

SELP d.o.o. za proizvodnju, trgovinu i usluge (SELP d.o.o.), Travanjska ulica 23/1, 10360 Sesvete (City of Zagreb). MBS (company registration number in the court register) 081217710, OIB (tax number) 23080661103, registered with the Commercial Court in Zagreb.

What data we collect

Only what you enter in the diagnostic card yourself: name, e-mail, phone (if you give it), details of the vehicle and the fault, the way of delivery and the language of the page on which you sent the inquiry.

Why and on what basis

We use the data only to reply to your inquiry and to arrange the repair. The legal basis is your consent, which you give by sending the inquiry (Article 6(1)(a) of the General Data Protection Regulation), and steps taken at your request before entering into a contract (point (b)).

Who else processes the data

The form is sent through the FormSubmit service (formsubmit.co), which forwards the inquiry to SELP by e-mail. The service may have servers outside the European Economic Area. After sending, a short check that you are not a robot is shown on that service's page. We do not pass the data to any other third parties.

How long we keep the data

As long as is necessary to reply to the inquiry and carry out the repair, and as required by statutory time limits.

Your rights

You have the right of access, rectification, erasure, restriction of processing, objection and data portability, and the right to withdraw your consent at any time. You can lodge a complaint with the Croatian Personal Data Protection Agency (azop.hr).

Data protection contact

info@saan.hr

Cookies

This website uses no cookies and no analytics.

CallSend inquiry